Frequently Asked Questions
Everything you need to know about your TORRO experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At TORRO, we prioritize quality and ethics. We work closely with our manufacturers to ensure our fabrics meet high standards for durability and responsible production.